✅ 8/15/22 Lightning Build Week Group

[SD_Climber]

Is your train # ttgx853679?

Yup exactly - I tried calling and tracking but it seems it hasn't been updated since 09/08.
Unsure if I'm entering the info in the hotline wrong, though....

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[Sdgolfer]

Yup exactly - I tried calling and tracking but it seems it hasn't been updated since 09/08.
Unsure if I'm entering the info in the hotline wrong, though....

We are on the same train then and my dealer said the status shows “pending update”

 

[SD_Climber]

We are on the same train then and my dealer said the status shows “pending update”

Yeah that's what Ford chat told me yesterday too - "I appreciate your patience, and congratulations on your new purchase! Based on the last update from September 23rd I'm able to see that the vehicle was in transit in Blue Island, IL. At this time there is a "pending update" status on the order, so I currently do not have any further new information to provide. You're more than welcome to continue to check with us, or the selling Ford dealership in a few days to see if the new update is available. You can also view your order by visiting the online tracking tool: https://shop.ford.com/vehicleordertracking#/"

Ford Chat keeps telling me to reach out to the dealer for a better answer on where the truck is and the dealer keeps telling me they don't know anything. ?‍

 

[Sdgolfer]

Yeah that's what Ford chat told me yesterday too - "I appreciate your patience, and congratulations on your new purchase! Based on the last update from September 23rd I'm able to see that the vehicle was in transit in Blue Island, IL. At this time there is a "pending update" status on the order, so I currently do not have any further new information to provide. You're more than welcome to continue to check with us, or the selling Ford dealership in a few days to see if the new update is available. You can also view your order by visiting the online tracking tool: https://shop.ford.com/vehicleordertracking#/"

Ford Chat keeps telling me to reach out to the dealer for a better answer on where the truck is and the dealer keeps telling me they don't know anything. ?‍

What dealer are you at? Sorry if I asked already

 

[SD_Climber]

What dealer are you at? Sorry if I asked already

I'm at Aaron Ford of Poway

 

[Sdgolfer]

I'm at Aaron Ford of Poway

Oh ya sorry. I misinterpreted what you said yesterday about Aaron ford. Sorry about that

 

[Drayday55]

Just got off with chat. Im hoping They just recently handed off from one rail to the other? Or its just the way she read the note on vvr and understood it. So it's still in Illinois, possibly changed hands to east west rail....

 

[Drayday55]

I have a feeling the port is jambed up due the railway damage and it's causing delays up and down the whole route. They probably can't bring in any more vehicles/conex boxes until mira loma is cleared out.

 

[luebri]

No updates for me all alone in Wisconsin. Quit chatting or following rail a while ago both seemed fruitless. Only texted my dealer this Monday when I drove by to see a hauler unloading, which was the 1st time I’ve see a single hauler at the dealer after driving by at least 30 times (it’s on a normal route for me) in past 5 weeks. No luck though. Current eta is 10/12 to 10/18

 

[Drayday55]

Your dealer responds to your texts?

I only texted my sales manager 4 times since I ordered in June. I'm trying hard not to be a pest. Twice in the last month. Not one response. I think this is the last car I'm buying from them. I'm switching to Penske or Kearny mesa. I don't think he relaizes how many sales he's lost now. I need a ranger for my son when he graduates sdsu this summer, a maverick for my company and I'm probably gonna get a e transit for my company too.

No updates for me all alone in Wisconsin. Quit chatting or following rail a while ago both seemed fruitless. Only texted my dealer this Monday when I drove by to see a hauler unloading, which was the 1st time I’ve see a single hauler at the dealer after driving by at least 30 times (it’s on a normal route for me) in past 5 weeks. No luck though. Current eta is 10/12 to 10/18

 

[Drayday55]

Fyi guys. My ford pass activation was denied at 7:54 pm tonight. Could be a good sign for us

 

[Sdgolfer]

Your dealer responds to your texts?

I only texted my sales manager 4 times since I ordered in June. I'm trying hard not to be a pest. Twice in the last month. Not one response. I think this is the last car I'm buying from them. I'm switching to Penske or Kearny mesa. I don't think he relaizes how many sales he's lost now. I need a ranger for my son when he graduates sdsu this summer, a maverick for my company and I'm probably gonna get a e transit for my company too.

I text my dealer 1x a week just to see if he knows anything new. So far they have been great. If we ever get our trucks I’ll let you know how it goes and maybe you change to them.

 

[Sdgolfer]

Fyi guys. My ford pass activation was denied at 7:54 pm tonight. Could be a good sign for us

Is that your first denial? Mine was denied Monday for the first time.

 

[luebri]

I text my dealer 1x a week just to see if he knows anything new. So far they have been great. If we ever get our trucks I’ll let you know how it goes and maybe you change to them.

My dealer sales guy has been very responsive from the start. They just unfortunately are completely in the dark... I really do believe this is a Ford issue regarding shipping execution. I am in a similar situation to you that I picked a dealer that our family company buys company vehicles from so I have that leverage if they were to get a little too greedy!

 

[Drayday55]

It's my second. The first one was early on when it got out of area51

Is that your first denial? Mine was denied Monday for the first time.

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