2023 Ford Lightning not charging

[chriserx]

I didn't see anything about you trying L2 at home specifically so I'd first look at bluecharge, disable it and charge using a card or whatever proprietary app is for that charger.
Next I'd try a 12v reset which was likely already done but it only takes a few minutes.
Even though I suspect it wouldn't even apply to L2, try pulling the manual charger release in the frunk.

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[chl]

Here's your message with corrected grammar:

My 2023 Ford Lightning is not charging for me. I had it towed to the dealership. They put it on their charger and said it was just fine. After having my truck for a week, I picked it up and almost ran out of energy because it wouldn’t charge at any station. I had it towed back in. The same thing happened; they said they did resets and updated the system with no charging problems at the dealership, then sent it back home.

The third time, I ran low on charge, and I was at 100 miles trying to find charging stations that worked—Level 2 and Level 3 stations like Evo and Gravity were a no-go. I took it to a different dealership, and they changed the battery, then sent it home. The truck did the same thing again. I took it back to the dealership, and they called Ford; now they don’t know what to do. The dealership and Ford are confused, but I have 29,000 miles on it, so I can’t get another one. I hate this truck . The dealership took I was lying. Until it wouldn’t on there blue oval network

Are you able to charge L2 at home?

So the dealership charged it DC fast charging?

If it is just L2 (AC charging) then it is likely the on-board charger or a wire connecting the charge port to it.

The Ford dealership should be able to figure that out!

When all else fails, contact the BEV team at FORD: BEV Hotline 1-866-631-3788, or 800-392-3673, 571-831-5352

 

[chl]

I didn't see anything about you trying L2 at home specifically so I'd first look at bluecharge, disable it and charge using a card or whatever proprietary app is for that charger.
Next I'd try a 12v reset which was likely already done but it only takes a few minutes.
Even though I suspect it wouldn't even apply to L2, try pulling the manual charger release in the frunk.

I believe the 12v system would power the J1772 signals needed to charge L2.

 

[chl]

Maybe you are new to the internet, when someone drops their particular issues in with another's, it creates confusion and is rude not to mention disrespectful to the op.

Perhaps you're also unaware of the hypocrisy in your telling me what to do in this thread hmm?

In the future if you do not like what I post, you can add me to your ignore list here and you'll never be bothered with what I have to say ever again.

Could you guys STFU and stick to the subject which is a charging problem...how ironic you want to criticise someone for doing exactly what you have now done - fill the thread with irrelevant BS!

Take your fight to direct messages maybe?

 

[explosive0]

Sounds like the same issue I've been dealing with - https://www.f150lightningforum.com/...after-ecg2-25-2-8-5-update-broke-again.32843/

Car's in for the third time since Thanksgiving and this time they've had it for over 10 days. Left us stranded during Thanksgiving and Christmas travel, so no longer taking the Lightning on any trips where we can't make it back home without charging. Dealership tried to gaslight me the first two times that it was a bad DC charger, or I wasn't plugging the charger properly into the charge port. First time they installed a bunch of updates and sent me on my way. Issue reoccurred a week later, and they kept the car for a few days, cleared the codes, told me it was a bad DC charger, and sent me on my way. Issue reoccurred a third time, except this time I wasn't able to AC or DC charge.

I had a decent relationship with the dealership before now, but this has been extremely frustrating and I have voiced my displeasure to the dealership. They blame Ford for not being able to resolve this during the first two visits - apparently Ford makes it difficult for them to get reimbursed for warranty repairs, so they have to go through a set of steps, which include updating modules etc. before they can replace any parts.

They've been trying to figure out what the issue is, ordered/replaced parts that didn't seem to resolve the issue...etc.

I requested a goodwill buyback that Ford denied, so now I've filed a lemon law claim through the DMV, which has finally gotten Ford's attention.

I got a call from Ford two days ago that they'll be sending a Field Service Engineer to take a look at the car, except they do not know when they will be able to schedule one.

It's been an absolute nightmare for a truck with <10k miles.

 

[02Reaper]

Make sure your cc info is up to date for plug and charge if that's what you are using. I haven't had this issue, but that could be one thing to check on your end.

 

[TaxmanHog]

When a tangent discussion grows to the point of spanning multiple pages and correspondents it becomes messy to untangle without hatcheting the entire thread.

Please stick to the concerns of the OP, thank you very much for your attention.

 

[Ford Motor Company]

Here's your message with corrected grammar:

My 2023 Ford Lightning is not charging for me. I had it towed to the dealership. They put it on their charger and said it was just fine. After having my truck for a week, I picked it up and almost ran out of energy because it wouldn’t charge at any station. I had it towed back in. The same thing happened; they said they did resets and updated the system with no charging problems at the dealership, then sent it back home.

The third time, I ran low on charge, and I was at 100 miles trying to find charging stations that worked—Level 2 and Level 3 stations like Evo and Gravity were a no-go. I took it to a different dealership, and they changed the battery, then sent it home. The truck did the same thing again. I took it back to the dealership, and they called Ford; now they don’t know what to do. The dealership and Ford are confused, but I have 29,000 miles on it, so I can’t get another one. I hate this truck . The dealership took I was lying. Until it wouldn’t on there blue oval network

Going out on a limb here that your truck's DCFC pin may be stuck. Suggest trying this - and if it works you're good.

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