CSP 24B56 - Inoperative Front Parking Sensor(s) - IPMA Software Update for Certain 2022-24 F-150 Lightning Trucks

[GDN]

Mine's due to go in on Monday for this CSP and the control arm recall. First time taking my truck in for service and I don't have a lot of faith in my dealer's abilities when it comes to EVs. Do you all recommend bringing in some documentation or giving them additional information? I don't want to tell them how to do their job but I also want to avoid any issues that can be easily prevented...

This is always a dilemma. So many dealers really don't understand, but most will think you are trying to "mansplain" it to them if you act like like you might know something or try to point them in the right direction. It truly seems the Service Advisors don't know how to interpret it anyone and almost no one will let you talk to the mechanic. So it seems you're just better off telling them the basics - straight forward of what you want/need done. Just refer to the CSP and and tell them you need it resolved. Then have one of the good guys on here check your truck after to see if they really did.

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[3121]

This is always a dilemma. So many dealers really don't understand, but most will think you are trying to "mansplain" it to them if you act like like you might know something or try to point them in the right direction. It truly seems the Service Advisors don't know how to interpret it anyone and almost no one will let you talk to the mechanic. So it seems you're just better off telling them the basics - straight forward of what you want/need done. Just refer to the CSP and and tell them you need it resolved. Then have one of the good guys on here check your truck after to see if they really did.

I've noticed that mentioning "forums" or "I printed out the CSP" instantly triggers many dealer service writers (haha). Techs, on the other hand, are usually fine with customers who know a bit about their vehicles, but service writers often cock-block direct communication with them, which is frustrating.

Mobile service is a great option, but be cautious about updates. Last week, I let a mobile tech update my truck, but they used jumper cables instead of a proper 12V power supply. This fried the 12v battery. When I took it to the dealer the next day (after having to jump-start it), they tested the battery with the truck fully on/running (i.e. charging the 12v battery) and their test-tool printout showed 600CCA and 14V (impossible on a 380CC battery), and declared it "good." They refused to replace it even after I pointed out how the printout was impossible. The service writer became angry when I asked if the tech was EV-certified so I just left.

I tried another Ford dealer who had a tech come look at the truck and printout from the first dealer. He confirmed the other tech did not test the battery properly and ran a quick test to confirm the battery was in fact toast.. But they wouldn’t take it as warranty work, saying, “We don’t fix another dealer’s mistake—Ford won’t pay warranty for it.”
With no time to escalate to the service manager at the first dealer, I spent $140 on a new battery (and BMS to be safe). Luckily the second dealer had a fresh battery in stock.

When it’s my wife’s car, I can’t risk her being stranded while dealing with dealer back-and-forth. Time is money.

Not sure why following methods of procedure from Ford and being forthright is such a challenging thing for many dealerships. The second dealership seems to have their s*it together so I'll be working with them going forward.

 

[watts/up]

So I had this done today. I decided to risk it and just dropped my truck off without making any comments. I did pull the OBD-II connector for the running boards so that they were disabled and it was not in their way. Dealer had the truck from 8:30 and called to confirm everything was done at around 3:30. All in all, they did the IPMA update, control arm recall (passed), safety inspection, 10,000 mile checkup, and FHCM update (which I was unaware of it needing), and everything seems to be working as expected. They did say that the frunk update took the most time.

Relieved it was an uneventful experience.

 

[kzoojason76]

Just curious if anyone that has had the IPMA updated, but still is having trouble with the front parking sensor. I used FRDS and updated all of the software on my 24 Flash, but I'm still getting the parking sensor failure errors intermittently.

I'm starting to think maybe the sensor itself may be going bad.

 

[Joe.....Montana]

I'm bumping this thread because I have my 10,000 mile service scheduled and still have the CSP 24B56 open. The truck has been driving fine, BlueCruise works (don't have 1.4), and parking sensors function. Torn on whether to have them handle the CSP. Anyone have it updated recently? Successful?

 

[watts/up]

I'm bumping this thread because I have my 10,000 mile service scheduled and still have the CSP 24B56 open. The truck has been driving fine, BlueCruise works (don't have 1.4), and parking sensors function. Torn on whether to have them handle the CSP. Anyone have it updated recently? Successful?

I was in the same boat about a month ago. Truck was at about 9,000 miles with the CSP still open but also had the control arm recall. I too hadn't had any parking sensor issues. I was mainly worried that the dealer would mess something up or kill my 12v battery but since it needed the the recall dealt with regardless I decided to just have everything done. Long story short, everything was fine. They also did a frunk update I wasn't aware of. Took them about six hours. Of course, YMMV, but it seems like most have had good luck.

One last note, others had noted a change in the truck's steering after the CSP service that does seem to go away after a little while. I didn't, but maybe that's just me...

 

[TaxmanHog]

I'm bumping this thread because I have my 10,000 mile service scheduled and still have the CSP 24B56 open. The truck has been driving fine, BlueCruise works (don't have 1.4), and parking sensors function. Torn on whether to have them handle the CSP. Anyone have it updated recently? Successful?

I had it done recently, no problems or issues, the tech. did a great job!

 

[Bitterbrush]

I had it done recently, no problems or issues, the tech. did a great job!

I had mine done recently with the 10,000 mile service. Tech did great and found a bad 12 volt battery. Blue Cruise 1.4 is definitely an improvement. No issues with the shop visit.

 

[dww]

I never had this message before and I had the CSP performed about 6 months ago. For the last few weeks I’ve been getting this message intermittently: “Front Parking Sensors not available Sensor blocked See manual”. I think it coincided with a window software update and/or me adding an aftermarket amplifier and A2B (had the frunk out to run power/ground), or it could just be coincidence. Has anyone else had the message appear after getting the CSP? My parking sensors are still lighting up in the dash and beeping. The dealer said to bring it in for diagnostic and that it could take several days to get to it. I would prefer not to.

 

[GDN]

Do you or does anyone know how much the shop get's for "time" on this or other updates?

In other words, if they're paid an hour for an hours direct attention, then they better watch the pot boil, not juggle a brake job and two oil changes, but if that's how they're operating then pay very close attention.

The script enhancement should include an audible alert to draw their attention to the situation.

I joined the completed CSP club this week. Finally got the truck in, they kept it overnight and it was in the shop bay for about 4 hours one afternoon and 4 hours the next day. When I got my paperwork one of the techs showed me the other copy with charges on it - $750 !!!

They did the CSP, checked on the CarPlay TSB but did no updates and they applied a Front Hatch module update. Total they updated 3 modules.

At this kind of price you would thing FOMOCO would be slaving a room of SW engineers 24 by 7 to perfect and get OTA downloads pushed. If each truck is costing Ford that kind of money you can see how poorly it is being handled at a corporate level. Fix the mechanism you have in place to get OTA working and spend the money wisely.

To say the least today I wait on SW Thursday for that elusive release. Or more than likely I'll make the Forscan updates to activate 1.4 this weekend.

 

[potato]

At this kind of price you would thing FOMOCO would be slaving a room of SW engineers 24 by 7 to perfect and get OTA downloads pushed. If each truck is costing Ford that kind of money you can see how poorly it is being handled at a corporate level. Fix the mechanism you have in place to get OTA working and spend the money wisely.

I don't think it's a software fix. The problem is that certain module updates require the external power supply so they cannot be done OTA. Unless software can disable whatever it is that draws so much power during the updates. I would assume that is some kind of fail safe when communications between modules is lost, and disabling that fail safe could cause damage in a real world communications loss scenario, but that's just a guess.

 

[PJnc284]

The OTA's install a lot faster than using FDRS to update. If I'm not mistaken, it can also activate the HVB to keep the 12v charged so there shouldn't be any updates that specifically require FDRS. Granted there are probably module updates that Ford doesn't roll out OTA though but not due to potentially killing the 12v.

 

[GDN]

I don't think it's a software fix. The problem is that certain module updates require the external power supply so they cannot be done OTA. Unless software can disable whatever it is that draws so much power during the updates. I would assume that is some kind of fail safe when communications between modules is lost, and disabling that fail safe could cause damage in a real world communications loss scenario, but that's just a guess.

There are some of those thoughts in my head too, I get it isn't easy, but the infrastructure is there for an update on almost all of these modules (a very few don't have OTA capabilities).

I didn't sort or track by year model, but we have a number of reports of updating to BC1.4, even '22 models, I believe without the CSP being done on site. They had to get the new modules OTA.

Maybe @rugedraw @Mike G @Jesse-Infotainment or @Gimme_my_MME could shed light on this, but I think even the long running IPMA can be done OTA. If so we just shouldn't have this kind of lag.

We also know folks like @TaxmanHog had his CSP done weeks back and hasn't received BC1.4. Fords sort routines should see his updated modules and get him the next releases possible. Keep him and almost all of us out of the dealer service centers. I will acknowledge there is that flip side to it too, while they do a poor job of it, I'm sure the dealers scream when work is taken away from them. We know how Farley handles that - he caves.

 

[GDN]

I also forgot to note that my tech can't follow directions either. After 8 months of this being out, my backup camera has the black box around it. I'll fix it this weekend with Forscan.

Alas I have to ask once again, why is this a manual step? Maybe it can't be automated with FDRS, but every module has the VIN written to it, why not an automated step after the SW is updated to check for year model 22 and then automatically execute this extra step.

 

[rugedraw]

Maybe @rugedraw @Mike G @Jesse-Infotainment or @Gimme_my_MME could shed light on this, but I think even the long running IPMA can be done OTA. If so we just shouldn't have this kind of lag.

The OTA process can 100% update the IPMA. It updates the module faster than FDRS does and there is algorithm is has to pass to verify the 12v battery is in a healthy enough state for the OTA to install to avoid problems.

Please note there are two version of the BC 1.4 update: One that updates the firmware and another one that is wifi only that enables the features themselves. The one that enables the features is very quick in comparison to the one that updates the software. What the dealer did was the OTA equivalent of the one that writes the software but does not enable the config for lane change etc.

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