Sync 4A Power-Up Update Coming

[F150ROD]

I clicked the see what’s coming, but didn’t see anything new, so this might be an old email from the last update that Ford put out. Who knows…. Anyone else get it?

Sponsored

 

[KingStraasha]

I received the same e-mail a month ago but never received the update.

 

[Zprime29]

I bought my truck 5 weeks ago, Ford still doesn't know it's sold....

 

[Mujenpwr]

LMAO!!!

 

[bmwhitetx]

I clicked the see what’s coming, but didn’t see anything new, so this might be an old email from the last update that Ford put out. Who knows…. Anyone else get it?

Yep, I got it too.
Last December 9th

 

[GDN]

Nothing new like that in a few months.

 

[Maquis]

I bought my truck 5 weeks ago, Ford still doesn't know it's sold....

Your dealer has to mark it as sold in order for Ford to know.

 

[GDN]

I think a good indicator that this is once again Ford's huge fail at being able to even email us when they should, much less make consistent good updates to our trucks, is that many ICE owners also received this email.

They are all speculating if Ford was going to make 4A an upgrade to them I think that talk was all tongue in cheek however.

I think this is an email fail.

 

[F150ROD]

I think a good indicator that this is once again Ford's huge fail at being able to even email us when they should, much less make consistent good updates to our trucks, is that many ICE owners also received this email.

They are all speculating if Ford was going to make 4A an upgrade to them I think that talk was all tongue in cheek however.

I think this is an email fail.

The funniest part is I received it four times. Twice when it actually happened and the twice yesterday lol

I wonder when Ford will get serious about software

 

[GDN]

The funniest part is I received it four times. Twice when it actually happened and the twice yesterday lol

I wonder when Ford will get serious about software

You couldn't be more right about that and I just read this on Yahoo - I was coming to make a thread about it, but this is just as appropriate. I laughed out loud when I read this. I liked Farley 2 years ago, but he is becoming the next buffoon.

This company still doesn't even understand software and they want to make a headline like this. My only thoughts are it must be technology that all the others already passed on and think is worthless.

https://www.yahoo.com/finance/video/ford-t3-ev-technology-no-150517071.html

 

[Zprime29]

Your dealer has to mark it as sold in order for Ford to know.

My sales rep wasn't responding to me so I started emailing the sales manager. He said he reached out to Ford and both the dealership and Ford show it sold. But for some reason I still don't have reward points and SunRun hasn't shipped my charger. They can't get their own internal software right either it seems.

 

[Maquis]

My sales rep wasn't responding to me so I started emailing the sales manager. He said he reached out to Ford and both the dealership and Ford show it sold. But for some reason I still don't have reward points and SunRun hasn't shipped my charger. They can't get their own internal software right either it seems.

Some people have reported it taking 4-5 weeks to get the points. SunRun is all over the place. I got an email from them requesting address verification and received the CSP about 2 weeks later. Others have waited several weeks.

 

[bmwhitetx]

My sales rep wasn't responding to me so I started emailing the sales manager. He said he reached out to Ford and both the dealership and Ford show it sold. But for some reason I still don't have reward points and SunRun hasn't shipped my charger. They can't get their own internal software right either it seems.

The easiest way to see if it's mark sold is to call the Ford team at Sunrun. They were very helpful. Their number is 844-809-4330. They will want your order number which is the original 8-digit reservation number (e.g., started with 108 for early reservation numbers). They will know if your vehicle is marked as sold in their system.

 

[Zprime29]

The easiest way to see if it's mark sold is to call the Ford team at Sunrun. They were very helpful. Their number is 844-809-4330. They will want your order number which is the original 8-digit reservation number (e.g., started with 108 for early reservation numbers). They will know if your vehicle is marked as sold in their system.

I called SunRun two weeks ago and they said it didn't show as sold. Part of the reason why I've been harassing the dealer. This was the last response I got this past week:

"I have been on the phone with Ford a few times today to figure out what is going on. It is showing sold on the dealer side and also Ford's side, so my regional rep is figuring it out. Ford is also trying to push through the shipment of the charger until they get it figured out."

 

[TaxmanHog]

Public side data glitch, might not be sending the status updates to Sunrun, and might also be why we aren't seeing production data updates on the public tracking systems.

Someone needs to reboot a system/chron

Sponsored