New Ford Lightning Owner Stranded Without Ford Home Charging Station

[Henry Ford]

The funny thing is i will probably never fully utilize the FCSP. The previous owner of my house had a 40 amp branch circuit powered by a second meter which allows for an EV only electricity rate through our energy company. Since the circuit isn't connected to the main panel of the house it isn't possible to power the house. I could run wire for a 100 amp circuit to get the most charging power from the FCSP but it's probably not worth the hassle or expense since I can easily plug in when I'm home and 32 amps will keep me fully charged pretty much all the time given how I use my truck. If Ford never told me the FCSP existed I'd have bought a well reviewed charger from Amazon and probably been happy as a clam.?

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[Henry Ford]

We are in the same situation. Bought a mannequin on the 17th. Dealer is saying information was sent to Ford. Sun Run is not seeing the vehicle as sold. The holidays are probably not helping the situation but it seems they should be able to move a bit faster.

The first mannequins were only sold recently. It sounds like Ford's process didn't adequately account for them...or something, I don't know. What I do know is no one is doing anything about it.

 

[ChrisCon]

I certainly hope so. It really sucks to have a new truck and not be able to drive it but one day out of the week. I only get 235 miles of range on an extended-range truck and the Dealership/Ford/Sunrun can't figure out how to get me a Home Charging Station. So yes, I am stranded at home for days.

Are there no DC fast chargers near you ? It took me a month to receive my charge station pro back in June so I just fast charged until then at public chargers . Also the dealer is supposed to deliver the vehicle with a full charge.

 

[greenne]

The funny thing is i will probably never fully utilize the FCSP. The previous owner of my house had a 40 amp branch circuit powered by a second meter which allows for an EV only electricity rate through our energy company. Since the circuit isn't connected to the main panel of the house it isn't possible to power the house. I could run wire for a 100 amp circuit to get the most charging power from the FCSP but it's probably not worth the hassle or expense since I can easily plug in when I'm home and 32 amps will keep me fully charged pretty much all the time given how I use my truck. If Ford never told me the FCSP existed I'd have bought a well reviewed charger from Amazon and probably been happy as a clam.?

The 80A FCSP is overkill for a lot of people unless you utilize the backup power and/or you have a long commute as in 200mi each day.

There are several good quality 48A EVSEs on the market you could hardwire for much cheaper than the FCSP. With 48A you can still charge to 100% overnight in most cases.

You could always try to sell the FCSP.

 

[geographer]

Are there no DC fast chargers near you ? It took me a month to receive my charge station pro back in June so I just fast charged until then at public chargers . Also the dealer is supposed to deliver the vehicle with a full charge.

There are a few DC fast chargers near (20 miles away). Thanks for your reply and for sharing the timeline for getting your charger.

 

[ChrisCon]

I would sa

There are a few DC fast chargers near (20 miles away). Thanks for your reply and for sharing the timeline for getting your charger.

Sunrun is the absolute worst. Ford made a huge mistake using them as the vendor of this product as a way to upsell their solar. If you look back at my posts from June , you will see that I went through your exact pain .
Ford uses a system called smart Vincent and if it doesn’t report correctly to Sunrun , nothing gets done. I just called the marketing department (no idea why the marketing department handles this ) every single day until a FCSP was sent out .

I would personally get used to DC chargers in your area now while you wait . I found it great having familiarity before road trips and it was also fun to get out and drive the truck . Good luck ! Call.every.day and dealers can’t help you .

 

[theblunden]

I certainly hope so. It really sucks to have a new truck and not be able to drive it but one day out of the week. I only get 235 miles of range on an extended-range truck and the Dealership/Ford/Sunrun can't figure out how to get me a Home Charging Station. So yes, I am stranded at home for days.

I'm confused on how your stranded.... You bought an electric truck without a way to charge it (other than a 120 outlet) how is this Fords or Sunrun's fault? This sounds like another Hoovie video "I'm STRANDED because I bought an F150 Lightning"

 

[geographer]

I'm confused on how your stranded.... You bought an electric truck without a way to charge it (other than a 120 outlet) how is this Fords or Sunrun's fault? This sounds like another Hoovie video "I'm STRANDED because I bought an F150 Lightning"

If you are confused, just read the entire thread. i knew someone would make the innocent buyer the victim. have a great day.

 

[theblunden]

If you are confused, just read the entire thread. i knew someone would make the innocent buyer the victim. have a great day.

I read the thread you bought a vehicle that the original buyer backed out on and now you can't get your Ford Charge Station because of red tape. Your not stranded.....

 

[Nick503955]

I read the thread you bought a vehicle that the original buyer backed out on and now you can't get your Ford Charge Station because of red tape. Your not stranded.....

Success on the internet 101: how to create attention with clickbait titles and controversy.

 

[theblunden]

You can't rely on Ford or Sunrun for your charging needs. This is from a fellow forum members just a heads up.

 

[Henry Ford]

You can't rely on Ford or Sunrun for your charging needs. This is from a fellow forum members just a heads up.

I don't want Sunrun to install it for me I just want them to send it to me. I'd settle for an acknowledgement that they owe me a charger.

 

[Jersey Devil]

I purchased my new Lightning truck on November 25, 2022 and have a few questions. Thank you in advance for any responses provided.

1) How long does it take Sunrun/Ford to get the Home Charging Station sent out to the customer?

2) When the dealer dropped off the vehicle, the truck only had 65 Miles to empty. After taking several days of continuous charging with the backup charger, I got the truck to 230 miles to empty range at 100% charge. Will the truck realize the advertised 300-mile range once I receive the Home Charging Station?

Watch State of Charge videos on YouTube & go to QMerit website. They gave me a quote & had charger installed in a week.

 

[geographer]

Watch State of Charge videos on YouTube & go to QMerit website. They gave me a quote & had charger installed in a week.

Thank you. I filled out Qmerit's form a couple of days ago. Easy peasy. Looking forward to them getting out here to get me 220 charging capabilities.

 

[Sherm]

I certainly hope so. It really sucks to have a new truck and not be able to drive it but one day out of the week. I only get 235 miles of range on an extended-range truck and the Dealership/Ford/Sunrun can't figure out how to get me a Home Charging Station. So yes, I am stranded at home for days.

Was in similar situation so I bought a Ford Pro Charging Station from a gentleman on one of the forums here. Sure enough, after I got the one I purchased installed, the Sunrun one showed up a few days after. I can put the Sunrun one up for sale or maybe install at a retail storage building a friend and I have. The Sunrun came about two weeks after my dealer posted the actual sale.

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