Are 2022 models not getting any newer OTA updates?

[galstaf]

Can anyone confirm if this is actually true? I set my max battery charge to 80% so with use, it's likely that my truck will never be at 80% at 1am while not being plugged in. Looking at my 12v history on Home Assistant, it is rarely over 80%. I have received a couple of updates, WAL and BC1.4 (both of which I actually already had) but that's about it. I know there is nothing pending or stuck so perhaps there is some call-home when all these are true.




This seems fishy too. Are there that many software updates that we should be getting them 6 times a year? If true, that must mean that there are a lot failed / non-delivered updates which you would think ford would see and wonder what was going on.

Honestly no idea. Just passing along what they told me about charge levels and frequency. I get the impression they were really not that technical. Some of them were utterly rude too.
The first guy I talked to (Xavier) was great, but unfortunately I could never get him again. They refuse to give you last names or agent IDs which is a little irritating when you ask for "John" who works at Ford. I bet there is more than one of them. ;-)

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[bmwhitetx]

I recently pulled the firmware versions on my 2022 F-150 using FORScan, and from what I can see, nearly every module is still running on outdated 2021 or 2022 code. Each year has it's own letter of the alphabet to designate the year. A handful of over-the-air (OTA) updates have applied successfully, but nothing has come through since July 2025.

You can't tell if a module is out of date by the year code. You need to get FDRS or PTS (or your dealer) to lookup your VIN and see what modules have available updates.

It would be nice if we could crowdsource data. I replied to your other thread on an easy method to get your module version info. I have downloaded this info for about 100 Lightnings but some modules like PCM are very specific to year, trim and options. Other modules seem to have only one version across the same population.

Ask your dealer to give you a list of modules updates. They can do it without hooking into your car. Look at the VIN lookup thread for examples.

 

[galstaf]

Ask your dealer to give you a list of modules updates. They can do it without hooking into your car. Look at the VIN lookup thread for examples.

The Ford dealer sales guy is bringing me a loaner truck today and taking mine for updates. I can definitely ask what you want me to. They really don't want me to return the truck, so they may be open to going above and beyond.

So give me your wishlist and I will be happy to ask. I don't know what I don't know, so will gladly defer to your experience!

 

[galstaf]

You can't tell if a module is out of date by the year code. You need to get FDRS or PTS (or your dealer) to loopup your VIN and see what modules have available updates.

So ForScan cannot pull this information at all? It has to be FDRS?

 

[bmwhitetx]

So ForScan cannot pull this information at all? It has to be FDRS?

Correct. It can only tell you your module version. And even if a similar truck got an update doesn't mean Ford pushed it to your truck for an update. You or your dealer need FDRS or PTS For that.

Enable BlueCruise on an empty highway and turn your turn signal on. Does it then change lanes automatically? If so you have a fairly updated truck. If not, tell the dealer you want the BC 1.4 update.

Do you have Walk-Away lock? If not, tell them you want that.

 

[Pitbull2o08]

I recently pulled the firmware versions on my 2022 F-150 using FORScan, and from what I can see, nearly every module is still running on outdated 2021 or 2022 code. Each year has it's own letter of the alphabet to designate the year. A handful of over-the-air (OTA) updates have applied successfully, but nothing has come through since July 2025.


After spending several frustrating hours on the phone with Ford's OTA support team, I've uncovered some key insights into how this process actually works—or doesn't. Here's a breakdown of what I learned:

• OTAs are pushed entirely at Ford's discretion, when both the traction battery and 12V battery are at 80% charge or higher, and importantly, the vehicle must not be plugged in at the time of applying the update.
• The OTA team has the ability to remotely connect to your truck, review module versions, and check logs, but they have zero capability to manually initiate an update or escalate the issue to the engineering team responsible for firmware.
• Dealers are technically actually equipped to apply these firmware updates manually, but they're reluctant to do so because Ford doesn't compensate them for the work. So that thing about the Ford dealer software locking them out is BS according to the OTA team. Moreover, outdated firmware isn't considered a warranty-covered item unless it is addressing a known issue.
• If your truck hasn't received any update in the last 60 days, the OTA team views that as a potential problem—possibly related to charging habits, plug-in status, or other factors. In general, you should expect at least one update every 60 days or so, often scheduled by default for around 1 AM.
• Since I'm still within my 14-day return window on this Ford Certified Pre-Owned truck, they seemed to put in a bit more effort than usual. However, their troubleshooting boiled down to a full factory reset of the software system, followed by the advice to "give it two months and see if things improve on their own."
• I escalated the issue twice through their channels, but the final response was essentially that each dealer operates under their own policies, which Ford doesn't control, so my best bet is to shop around for another dealer—no matter how far out of the way it might be.
• Apparently, only a dealer can open a formal service ticket, which then allows access to the higher-level firmware engineering team that the OTA support staff aren't permitted to contact directly.
• The alternative they suggested? Write a physical letter, stuff it in an envelope, add a stamp, and mail it to their headquarters in Michigan—then wait one to two months for a response. It honestly feels like Ford's customer service protocols are frozen in 1955.

This whole experience leaves me infuriated: Why wouldn't Ford ensure all firmware is fully updated before certifying a vehicle and sending it out with a 12-month bumper-to-bumper warranty? It seems like a basic step to avoid these headaches for buyers. Has anyone else navigated this OTA nightmare successfully? Any tips on forcing an update or escalating effectively before my return window closes?

Given I only have a week left to return, it is going to take a exec level intervention as anyone you talk to at tech support have no willingness and/or ability to do a engineering level escalation.

I would just turn it in bro. Things are going to get worse before they get better now that production was killed.

 

[Warp Asylum]

Mongoose, power supply, fdrs ($120 2 day license) and a day of no plans will get you updated. I've updated mine and a couple others near me and it's fairly idiot proof. Same process the dealer would use.

It's actually better than most dealer processes since the dealer techs often do not connect a proper power supply and regularly kill 12V batteries trying to do long updates without them.

This is despite the fact that the service instructions clearly say to connect a proper power supply before beginning the update process.

That said, buying expensive equipment to DIY is absolutely NOT the right way for Ford to support their vehicles. I think I've said it before but dealers should offer an FDRS module update service, something like 1 free update session per year and $100/session for additional updates within that year.

Yes, I know that will never happen. But it should.

 

[galstaf]

It's actually better than most dealer processes since the dealer techs often do not connect a proper power supply and regularly kill 12V batteries trying to do long updates without them.

This is despite the fact that the service instructions clearly say to connect a proper power supply before beginning the update process.

That said, buying expensive equipment to DIY is absolutely NOT the right way for Ford to support their vehicles. I think I've said it before but dealers should offer an FDRS module update service, something like 1 free update session per year and $100/session for additional updates within that year.

Yes, I know that will never happen. But it should.

What would be nice is if their updates just worked remotely like any other connected computerized device in our life.

I love the truck itself, but as the mechanics are just a fraction of how a modern vehicle works now, the computer code is almost equally important.

 

[galstaf]

Enable BlueCruise on an empty highway and turn your turn signal on. Does it then change lanes automatically? If so you have a fairly updated truck. If not, tell the dealer you want the BC 1.4 update.

Bluecruise has expired for this truck unfortunately.

 

[MidAtlanticLightningClub]

My last was SYNC-25.2.1.6.5 to enable switches for WAL

https://www.ford.com/support/software-updates

I just received this one yesterday!

 

[02Reaper]

I just received this one yesterday!

Are the toggles usable or are they greyed out?

 

[galstaf]

The dealership called to say they keep getting 12V system errors and it won't update the modules. The service manager claims they are using the right high capacity charger but it is still having issues.

Very reassuring ... after having the truck for 2.5 days.

 

[bmwhitetx]

The dealership called to say they keep getting 12V system errors and it won't update the modules. The service manager claims they are using the right high capacity charger but it is still having issues.

Very reassuring ... after having the truck for 2.5 days.

They need to use a power supply, not a charger - there's a difference.
Usually units can do both but maybe what they have is set on the wrong mode.
Here is a popular one that does both - but must be on Power Supply mode.
https://cloreautomotive.com/product/pl6100/

 

[PJnc284]

Tell them to tow it to eastern NC and I'll update it.

 

[rugedraw]

What would be nice is if their updates just worked remotely like any other connected computerized device in our life.

I love the truck itself, but as the mechanics are just a fraction of how a modern vehicle works now, the computer code is almost equally important.

Updates on vehicles (with the exception of maybe Tesla) do not work the same way they do on your phone or typical electric consumer device. This is not a Ford thing; you cannot force an OTA for outdated module(s) on any vehicle. They get sent when they get sent. While I understand this method is not ideal, this is not new and this is how it is.

What is it you hope to gain by the modules being updated? Is there a problem with the truck that you feel the updates will resolve? Or do you just want to have the latest firmware for the sake of having it? If the truck is fine, do not let the fact that some modules are out of date ruin your ownership experience.

With that said: There is nothing wrong with wanting the latest and greatest, but the OTA process is unpredictable and unreliable. This is why many of us (including me) opted to take the DIY route and do it ourselves. I loan the cables needed for FDRS for no charge, so assuming you already have a windows based laptop, you will not have to invest much to get the truck updated. Over the years, I have seen countless people go crazy going to dealers and calling Ford and spinning their wheels in all kinds of ways over updates. Like most things in life: If you want something done right, you need to do it yourself. Details to borrow one of my cables is below if you want to take that route:

https://www.f150gen14.com/forum/thr...mming-vehicle-interface-lending-thread.13145/

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