2022 Pro ER Mass System Shutdown While Driving

[chl]

The coolant was a little low, but still visible in the reservoir. I topped it off. Cooling should be a closed system, so I never like seeing anything low.

Service Advance Track sometimes will pop up, then go away so that might be an initial/primary failure.

I had a similar concern about loose connector, but it seems strange that a power reset would solve that. It's very strange and removing the confidence I had going in to the EV world.

I'll have to get it to the dealer. I *hate* having anything I can't solve myself. I like the truck a lot, but if this is what EV ownership looks like this thing might be up for sale soon.

So maybe a sensor in the stability control run amok? It thinks you are losing traction and tries to shut down?

If you don't see any obvious wiring loose or a damaged sensor, just have to hook it up to a Ford diagnostic computer...did you call Ford BEV team to ask about it?

Maybe they could help.
Do you have an extended warranty or are you still within the 3yr 36k mi period?

Yes, I feel the same way, it kind of worries me owning an electronic beast with obtuse warning messages that don't tell us exactly what is going on.

These EVs and many other newer vehicles are computers with wheels and so many electronic things that could malfunction hard for the owner to DIY without diagnostic tools.

Good luck.

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[chl]

About Advance Trac:

https://www.universityforddurham.com/blog/blog-ford-advance-trac

Also:

When the Service AdvanceTrac warning symbol appears in your dashboard, you might be dealing with a range of issues, some include:

• Failure of the ABS module.
• Blown fuse.
• Computer issues.
• Low tire pressure.
• Faulty steering wheel angle sensor.
• Faulty wheel speed sensor.
• Low brake fluid.
• Improper wheel alignmen

https://www.siddillonfordcrete.com/service/service-and-parts-tips/service-advancetrac/

 

[chl]

Low battery voltage can trigger it, blown fuse, or computer issues:
=====

If you’re traveling through Crete, the AdvanceTrac system is a great feature to have on your side. But what happens when Service AdvanceTrac appears? If you need to learn how to fix Service AdvanceTrac for your Ford Fusion or F-150, Sid Dillon Ford Crete is here for you. When the Service AdvanceTrac warning symbol appears in your dashboard, you might be dealing with a range of issues, some include:

• Failure of the ABS module
• Blown fuse
• Computer issues
• Low tire pressure
• Faulty steering wheel angle sensor
• Faulty wheel speed sensor
• Low brake fluid
• Improper wheel alignment
• Low battery voltage
• And more

 

[chl]

This kind of says it all:

" With so many potential culprits, it can be difficult to determine how to fix a Service AdvanceTrac issue without a proper diagnosis. "

 

[xveganxcowboyx]

So maybe a sensor in the stability control run amok? It thinks you are losing traction and tries to shut down?

If you don't see any obvious wiring loose or a damaged sensor, just have to hook it up to a Ford diagnostic computer...did you call Ford BEV team to ask about it?

Maybe they could help.
Do you have an extended warranty or are you still within the 3yr 36k mi period?

Yes, I feel the same way, it kind of worries me owning an electronic beast with obtuse warning messages that don't tell us exactly what is going on.

These EVs and many other newer vehicles are computers with wheels and so many electronic things that could malfunction hard for the owner to DIY without diagnostic tools.

Good luck.

How would one go about getting ahold of the Ford BEV team? I'm a fan of consulting with specialists on these sorts of things when possible. It seems likely a generalist might be staying from scratch on a problem like this.

Of course this has come up just outside the warranty window. I think. I'm the second owner and only recently purchased it, but the complimentary data subscription just ran out and it's a 2022, so I assume beyond standard warranty.

 

[chl]

How would one go about getting ahold of the Ford BEV team? I'm a fan of consulting with specialists on these sorts of things when possible. It seems likely a generalist might be staying from scratch on a problem like this.

Of course this has come up just outside the warranty window. I think. I'm the second owner and only recently purchased it, but the complimentary data subscription just ran out and it's a 2022, so I assume beyond standard warranty.

Some one posted their number let me see if I can find it...Here:

FORD BEV Hotline 1-866-631-3788, or 800-392-3673, 571-831-5352

Maybe the cust serv number then ask for the BEV team if that doesn't work?

This was that thread:

https://www.f150lightningforum.com/...arness-fixed-post-47.33569/page-3#post-621306

 

[xveganxcowboyx]

Some one posted their number let me see if I can find it...Here:

FORD BEV Hotline 1-866-631-3788, or 800-392-3673, 571-831-5352

Maybe the cust serv number then ask for the BEV team if that doesn't work?

This was that thread:

https://www.f150lightningforum.com/...arness-fixed-post-47.33569/page-3#post-621306

Fantastic. Thank you. I'll try them tomorrow and hope they don't have an extra holiday.

 

[chl]

Fantastic. Thank you. I'll try them tomorrow and hope they don't have an extra holiday.

Yes if it is something they are aware of and have seen before they should be able to tell what to do ...I suppose you could check all those possible things in the list, blown fuse etc. in the mean time.

It could be something besides the battery or that BMS sensor in the 12v system, like the DC-DC converter, or some wiring from it somewhere.

With the multiple errors " (traction/stability control, cross traffic alert, blind spot alert, powertrain malfunction, etc) with total power cut..." it sure smells like a 12v system glitch somewhere - losing 12v power or a very discharged 12v battery would shut the truck down, and weak 12v batteries seems to manifest with a lot of errors appearing, some happen as the battery sheds loads leading to other parts of the system to report errors.

In the thread I got those numbers from the problem manifest as a charging fault when trying to precondition the truck cabin, the tech suspected a bad HV wiring harness, but then it turned out to be a bad heater (the PTC).

In another post it was a CSP software update that need to be installed.

Did you check that all the CSPs for the truck have been installed - search by vin at the Ford web site?

Hopefully it is something simple like that.

 

[TaxmanHog]

Your local 'most trusted' Ford service center ~should~ be able to figure out the issue, that's why they use advanced diagnostic tools and pin-point testing procedures.

 

[chl]

Your local 'most trusted' Ford service center ~should~ be able to figure out the issue, that's why they use advanced diagnostic tools and pin-point testing procedures.

Hopefully...

The tale of the failed heating element (PTC) and the HV wiring harness replacement fiasco tells a different story, alas:

https://www.f150lightningforum.com/...dule-blow-the-hv-harness-fixed-post-47.33569/

 

[xveganxcowboyx]

Hopefully...

The tale of the failed heating element (PTC) and the HV wiring harness replacement fiasco tells a different story, alas:

https://www.f150lightningforum.com/...dule-blow-the-hv-harness-fixed-post-47.33569/

I read a bit of that thread and it speaks to my concerns. I work in an industry with certifications and a large portion of my job is working with other people who share the same certifications through planning, troubleshooting, diagnostics, etc. We are all the same on paper, but not in practice. Training and access to tools are important, but also experience and deductive reasoning skills matter, which aren't covered by the base verification.

Anyway, I've got a scheduled appointment with my closest dealer who say they can handle it. They are booked out for a bit so there may be a wait for a resolution. I'm hoping it's simple and covered by the powertrain warranty, but I suspect neither of those things will be true.

 

[chl]

I read a bit of that thread and it speaks to my concerns. I work in an industry with certifications and a large portion of my job is working with other people who share the same certifications through planning, troubleshooting, diagnostics, etc. We are all the same on paper, but not in practice. Training and access to tools are important, but also experience and deductive reasoning skills matter, which aren't covered by the base verification.

Anyway, I've got a scheduled appointment with my closest dealer who say they can handle it. They are booked out for a bit so there may be a wait for a resolution. I'm hoping it's simple and covered by the powertrain warranty, but I suspect neither of those things will be true.

Yes, hope you will be pleasantly surprised with the result.

 

[shoopg]

So this may or may not be helpful to you but I experienced something very similar to this yesterday on Christmas. Every warning thrown, stop safely, no power, even lost odometer.

Now, I have been working on my truck installing heated/cooled seats as well as rewiring my comma 3 self driving system so I knew it was caused by something I did.

I diagnosed it a bit after all the Christmas festivities were over with and found that I had a loose wire near my OBD2 port that I think was shorting the port out. I’ve fixed that issue and haven’t had the problem since.

If you have anything plugged into the OBD2 port or any devices spliced into that wiring I would remove them, unhook your 12v battery for 30 seconds and then use forscan to clear all the codes. If not then it’s probably something to do with one of the canbus networks shorting out or issues with your gateway module. I hope you can get it resolved because it was definitely not a fun experience for me either.

 

[xveganxcowboyx]

So this may or may not be helpful to you but I experienced something very similar to this yesterday on Christmas. Every warning thrown, stop safely, no power, even lost odometer.

Now, I have been working on my truck installing heated/cooled seats as well as rewiring my comma 3 self driving system so I knew it was caused by something I did.

I diagnosed it a bit after all the Christmas festivities were over with and found that I had a loose wire near my OBD2 port that I think was shorting the port out. I’ve fixed that issue and haven’t had the problem since.

If you have anything plugged into the OBD2 port or any devices spliced into that wiring I would remove them, unhook your 12v battery for 30 seconds and then use forscan to clear all the codes. If not then it’s probably something to do with one of the canbus networks shorting out or issues with your gateway module. I hope you can get it resolved because it was definitely not a fun experience for me either.

That is good information. It's an essentially stock truck. I have fiddled in that area once to swap in a trailer brake controller module. It was driven a few times between that installation (not programmed yet) and the start of these issues. I'll take a look and make sure I didn't damage anything. It was pretty straight forward, but I could have bumped someone loose. Or animals.... Red squirrels and mice are my sworn enemies...

 

[chl]

That is good information. It's an essentially stock truck. I have fiddled in that area once to swap in a trailer brake controller module. It was driven a few times between that installation (not programmed yet) and the start of these issues. I'll take a look and make sure I didn't damage anything. It was pretty straight forward, but I could have bumped someone loose. Or animals.... Red squirrels and mice are my sworn enemies...

That would validate everyone guess that it is a 12v system problem.

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