Ford Points

[Highpi]

Was I supposed to get Ford points for buying the Lightning?

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[K6CCC]

I know I did - 22,000.

 

[F150Redux]

May take a little time for it to show up. Think I got mine a week or two after purchase.

 

[Highpi]

Is it automatic?

I bought it a month ago.

 

[F150Redux]

Is it automatic?

I bought it a month ago.

Yeah, was automatically added to my FordPass account.

I'm assuming you have FordPass installed and connected to the vehicle. Did you do that at the dealer when you picked up the truck?

I just looked at my Rewards history in FordPass. If I recall I bought the truck on 06/10/2025 and it shows I got the 22K points on 06/13/2025, so just a couple days.

There's a link/button "Missing Points" in the FordPass app that might point you in the right direction to track this down. (Open App -> Click the 'Account' icon in the top-right (little person) -> Other Services - Rewards -> Scroll down and click History -> Click Missing Points?)

 

[TaxmanHog]

Have you done all the steps?

 

[Highpi]

Thanks Taxman.
I went through the steps but wound up calling Ford.
In going through the part where you choose the dealer, my dealer wasn’t listed, although their other dealership was. Same dealer, two different cities.
The Ford rep was bumping me up to the next level, so I’ll be waiting to hear from them.

 

[Highpi]

Not sure what happened, but my Rewards account was just loaded with 31,000 points.

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