Charging error (All 5 segments turn RED) HVB Module failure

[LightningJB]

Are you getting the service done at Madden Ford?

Yes I am. Where I bought it 11/22

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[The Weatherman]

Yes I am. Where I bought it 11/22

That has a cell failure written all over it..

 

[TaxmanHog]

Yes I am. Where I bought it 11/22

Looking forward to a follow-up and quick successful repair.

 

[LightningJB]

AAA towed it to the dealer this morning. Getting into tow mode neutral was fine. Arrived at dealer and The driver starts unloading and the emergency brake is engaged. I tried to disengage and the truck seemed to lose its mind with every effort to dis-engage. Eventually the the truck stopped responding completely and the dash went black and would not wake up. The driver had seen this before and manully opened the frunk and attached his jump box to the 12 volt battery. Voila - truck wakes up and allows us to put it in neutral and release the E-Brake. As I write this I am home waiting for the word on the ($399 unless its the battery system covered by warranty) diagnostic results.

Happy to stay on this thread or start one fresh.

 

[TaxmanHog]

Happy to stay on this thread or start one fresh.

You can continue documenting your experience here, it's not a long complex thread yet.

I debated with myself moving your post here

Powertrain Malfunction/ Reduced Power but figured we can leave it here until you have better information about the root cause.

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