Stop safely…Front motor service needed

Pod · Tuesday at 12:27 PM

Just go into the truck, punched power button and “Front Motor Service” message popped up. Truck was unresponsive. Powered down, got out. Looked around front wheels, nothing apparent. Got back in, punched power and truck started right up. Hmmmmm….thoughts?

Drove home and all seems fine

Whammy Bar · Tuesday at 12:37 PM

Hi ho. Hi ho. It's straight to the dealer we go.

Heliian · Tuesday at 1:45 PM

Call your dealer to set up an appointment and have the service advisor pull up the background codes for more info. If your connectivity is on, the truck automatically uploads background data to the Ford servers they can see online.

This is the first time I've heard of the front motor message, what's the age and mileage on your truck?

Pod · Tuesday at 2:05 PM

2023 XLT
26k

Looks like there was just a Ford Pass update. Wonder if that confused things.

Zprime29 · Tuesday at 2:06 PM

Could be a glitch, I've had one similar myself not long ago and nothing ever returned. If the reboot fixes it and it doesn't come back, I'd not worry about.

Henry Ford · Tuesday at 2:28 PM

Pod said:
2023 XLT
26k

Looks like there was just a Ford Pass update. Wonder if that confused things.

I was going to ask if you had a recent update before I read this. I and others have had one time glitches similar to what you are describing after an update with no further issues. I say forget about until it pops up again.

MountainAlive · Tuesday at 5:30 PM

I was literally just thinking today that I only hear about battery module issues and nothing about the motors. I guess I jinxed it.

Pod · Tuesday at 5:54 PM

Hoping this is a Ford Pass update bug. Once I updated Ford Pass on iPhone, connectivity returned. We will see in the morning.

iam-s-Hon · Tuesday at 6:42 PM

Pod said:
Hoping this is a Ford Pass update bug. Once I updated Ford Pass on iPhone, connectivity returned. We will see in the morning.

I’m confused. Was the error message in the truck? What would a FP bug have to do with it?

Pod · Tuesday at 6:48 PM

I started the truck with Ford Pass. Got in and pushed power on to drive. Got the front motor error. Shut down, got out. Started over, this time no Ford Pass. Truck worked fine. Got home, updated Ford Pass. Started remotely a few times. Seems okay.

hoping the truck was confused by Ford Pass somehow. Who knows.

iam-s-Hon · Tuesday at 7:04 PM

Pod said:
I started the truck with Ford Pass. Got in and pushed power on to drive. Got the front motor error. Shut down, got out. Started over, this time no Ford Pass. Truck worked fine. Got home, updated Ford Pass. Started remotely a few times. Seems okay.

hoping the truck was confused by Ford Pass somehow. Who knows.

Ok. That was missing from #1. So, maybe. Still FP is still just activating climate control. Brake + power button is what would be starting up the motors to drive, unless soft start is sending a signal to prime the motors… will defer to others who know more about this sequence.

Could be a glitch unrelated to FP. Why would I say that? I have a 4yo Job 1 MME.

Pod · Wednesday at 5:09 AM

Everything was normal this morning, truck started right up. No error.

The Weatherman · Wednesday at 7:38 AM

Pod said:
Everything was normal this morning, truck started right up. No error.

Carrie on!

Ragman · Wednesday at 8:16 AM

If your service manager is good call them and ask to pull codes per others above - saves you wasting a trip/days going into the dealer. Now if your service manager is not good they'll want their $149 diagnostic either from you or Ford and make you bring the truck in to pull the codes they can see live/online.