Lightning Software Updates using FDRS

[mr.Magoo]

At least you have it back working hopefully. I wonder why looking up someone's vin is such an issue here with Ford?

Most likely because the same people then run to their dealer and demands their software to be updated and then those dealers complain back to Ford that they're being inundated with people asking for updates that they (the dealers) are not being paid to perform.

That or something similar have at least happened often enough to where VIN lookups have become a problem for Ford and they're addressing it.

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[mr.Magoo]

Like I said in the gen14 forum: Going forward, anyone who buys a 2-day license will have to volunteer to check for people before it expires (or gets banned) once they do everything they need to do with their license. The VIN checking party is officially over.

Question is though, do they ban the account or the license ? If it's the license, then sure that would be a feasible way forward.

If its the account I suppose people can start registering throwaway accounts.

But sadly, the next step would be to only allow business accounts or similar restrictions as what they did to the BCM updates in which case we're all screwed.

 

[PJnc284]

They're not dumb. Sure they're well aware of those using FDRS and FORScan and have been for some time.

 

[Mike G]

Question is though, do they ban the account or the license ? If it's the license, then sure that would be a feasible way forward.

If its the account I suppose people can start registering throwaway accounts.

But sadly, the next step would be to only allow business accounts or similar restrictions as what they did to the BCM updates in which case we're all screwed.

Your login account is your license now. They've gotten rid of the 20 character license code altogether. So if your login gets blocked....you're blocked.

 

[Mike G]

That's very disappointing!!!

 

[ytwytw]

Mike has not been able to get his account back yet. It's a sh*t-show.

Wednesday morning and still no response from pts
Considering a chargeback now, it's damn 183CAD dollar

 

[rugedraw]

Wednesday morning and still no response from pts
Considering a chargeback now, it's damn 183CAD dollar

Mike got his account back conditionally yesterday. It's a shit show. No other words come to mind to describe it.

 

[Jesse-Infotainment]

Guys a word of warning DO NOT in ANY WAY use your Fordpass account with FDRS!!


Set up a secondary account for FDRS> If you get banned Youll lose your account and may never get it back and that screws up all your Blue Cruise and other subs..

Ford is really fucking it up here.. I thought it was only me but it seems its everyone.. Too many attempts means the account is banned.

So PLEASE set up a secondary account to use FDRS..

 

[ytwytw]

Mike got his account back conditionally yesterday. It's a shit show. No other words come to mind to describe it.

Yeah but he used a different system to submit tickets and got his account back
I got my Ford Account restored (because its linked to my truck), but still ZERO response from pts

Price increase ==> worse support & experience

also phone support does not deal with account lockout issue, only the pts ticketing system

 

[BSEE SPARKY]

Are you in EAP by chance?

I stopped recieving OTAs and was 9 months behind. I went into the EAP website and saw that in my profile for the field "Vehicle Used For Business Purpose" was set to yes somehow. I changed it to no and BOOM I started getting OTAs the next time I drove it, and then 1-2 a week for the next 2 months.

No l am not, but might check that anyway.

 

[BSEE SPARKY]

You sent me your VIN before. I see they have not sent you any OTA's in a while, but your modem seems to be working just fine. It reported itself to the cloud as recently as today at 11:22am and it is not reporting any codes that would indicate any connectivity issues. Matter of fact, it is not reporting any codes at all......just some stored codes and nothing active.

Thanks for looking.

 

[BSEE SPARKY]

No l am not, but might check that anyway.

I noticed in FDRS, what looks like a flag setting program. "OTA Inactive disable" something like that anyway. I may run that to see if Flag is set or unset. The title implies if flag is set then no OTAs will happen.

 

[bmwhitetx]

I noticed in FDRS, what looks like a flag setting program. "OTA Inactive disable" something like that anyway. I may run that to see if Flag is set or unset. The title implies if flag is set then no OTAs will happen.

On a double negative like that, put the verb first. So setting the flag should mean it will “disable the OTA Inactive” thingamabob. In other words, you want OTA Inactive to be false. So you need to disable it by setting the flag.

Extremely confusing Ford.

 

[21st Century Truck]

What will this do (what does this do now) to all the independent mom-&-pop mechanics shops out there across the land? I wonder...

 

[Ted23Lightning]

What will this do (what does this do now) to all the independent mom-&-pop mechanics shops out there across the land? I wonder...

Definitely doesn’t help them. Even the MSOs are panicking over this.

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