FCSP Software Version 2.500.34-ford.27+26-08

[Ford Motor Company]

Hello F-150 Lightning owners,

Dropping in with a positive update on a charging issue a few of you have run into.

Some owners of 2024 and 2025 F-150 Lightning trucks using the Ford Charge Station Pro noticed an issue where if a charging schedule was set, the truck might not start charging if it was plugged in before the scheduled start time.

I'm happy to report that we are rolling out an over-the-air (OTA) software update to the charger to address this. Please make sure your charger is connected to Wi-Fi to receive the update and ensure it is not plugged into your truck. Here’s some additional guidance on how to connect your vehicle to Wi-Fi.

To confirm your charger received the update, you can download the Ford Charge Station Pro app and select the “About” tab under “Station Details”. The correct software version is 2.500.34-ford.27+26-08. If you don’t have it yet, you should receive it soon.

Thanks for your patience and for the feedback you provide here in the forums. It makes a difference.

If you continue to have any trouble with your charging experience, please give the Customer Relationship Center (CRC) a call at 1-800-392-FORD (3673) to get it logged and looked at.

Brian, (not AI), from Ford

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[sfringer]

If only I could connect to my FCSP.
It's still reachable from within the Ford app so I can see usage and the like; but I cannot access it via the Charge Station app regardless of the number of resets of the FCSP I effect.

 

[K6CCC]

THANK YOU! THANK YOU!

I am one of the people who have been seeing this pretty regularly for the last month or two.

Just checked and my FCSP software version is still 2.112.125:3.15:3.15:3.15:3.15

I'll be checking regularly to see if it updates and fixes the problem.

 

[eyeguy]

I would like to be able to connect to either of my chart station pro but since the initial connection I have never been able to reconnect. Is there anyone else who had that problem and since resolved it?

 

[Aminorjourney]

How about fixing the auto power transfer…. Because mine still doesn’t work.

 

[djryan13]

That thing is a POS. Never connects and it does what it feels like. Maybe give up on it and work on improving the Truck software.

 

[chl]

If only I could connect to my FCSP.
It's still reachable from within the Ford app so I can see usage and the like; but I cannot access it via the Charge Station app regardless of the number of resets of the FCSP I effect.

I had the same issue yesterday, the FCSP set up app find the FCSP but will not connect to look at the details.
The Ford app lets me see insights and settings no problem.
I charged my truck last night from 75% to 85% with no errors or error messages, and the data was accessible and up to date - still missing a charge session on July 3, 2026.


So I know the FCSP is on, functioning, but according to my router it is not connected to the wifi network, and thus the setup app cannot connect to it.

 

[Aminorjourney]

That thing is a POS. Never connects and it does what it feels like. Maybe give up on it and work on improving the Truck software.

Ouch.
Well, some of us paid $10k for the system. It works… but not as advertised

 

[sfringer]

I had the same issue yesterday, the FCSP set up app find the FCSP but will not connect to look at the details.
The Ford app lets me see insights and settings no problem.
I charged my truck last night from 75% to 85% with no errors or error messages, and the data was accessible and up to date - still missing a charge session on July 3, 2026.


So I know the FCSP is on, functioning, but according to my router it is not connected to the wifi network, and thus the setup app cannot connect to it.

This is exactly what I'm seeing. The app finds my FCSP but will not connect. It tells me to make sure I am connected to the FCSP WiFi - which is not visible on any WiFi scanner I have (which I think makes sense as the FCSP is connected to my home WiFi). As it's still providing Insights to the Ford app; I'm not willing to factory reset it to try to start from scratch.

 

[Lightning Rod]

I can't adjust charge rate amperage from the ford app anymore. I've done everything from uninstalling to reinstalling ford app, to hard reset FCSP to factory setting. I'm not sure what else to do here.

Is there something that could be done to fix this?

 

[K6CCC]

The correct software version is 2.500.34-ford.27+26-08. If you don’t have it yet, you should receive it soon.

Just checked (again), and my FCSP software version is still 2.112.125:3.15:3.15:3.15:3.15

Current plan is to charge tomorrow evening. Would be nice if my FCSP gets the update before then. Not a huge problem if not as I will still be awake at the start of my charging window and can manually redo it.

 

[Cfieldsj]

I haven’t been able to connect to the charger for months. Kind of weird but the station has a new broadcast name which is the station Id of the original plus a “-2” appended. Why this happened, I have no clue. The original password always just caused an “invalid id or password” error. Anyone run across this predicament? Suggestions? Thanks-2023 Platinum with $13k HIS that is useless.

 

[TaxmanHog]

This is exactly what I'm seeing. The app finds my FCSP but will not connect. It tells me to make sure I am connected to the FCSP WiFi - which is not visible on any WiFi scanner I have (which I think makes sense as the FCSP is connected to my home WiFi). As it's still providing Insights to the Ford app; I'm not willing to factory reset it to try to start from scratch.

Have you tried alternate characters for the password?
ie. misconstrued character ?

 

[sfringer]

Have you tried alternate characters for the password?
ie. misconstrued character ?

That I have; no love. But since I'm not experiencing the stated issue, and Insights are still working in the Ford app I'm not overly concerned to walk through factory resetting. (I've also noted that last month, on a single day, the FCSP downloaded 62 MBs of something - an average day is ~1.5 MBs downloaded; so maybe that was this update).

 

[K6CCC]

Maybe I'm jut lucky, but as long as I'm on the right LAN, I can usually connect with the FCSP without any issue. The only problem I do have is if my phone is connected to the wrong WiFi - and therefore on the wrong LAN - it won't connect (as expected).
For anyone wondering, I have several LANs that for the most part don't talk to each other, and several of those have their own WiFi. My phone CAN connect to any of those. And no, I am not running a standard consumer style router nor WiFi equipment.
And my FCSP software version is still 2.112.125:3.15:3.15:3.15:3.15

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