FCSP Software Version 2.112.91:2.149:1.32:1.53:0.62

[ExCivilian]

I think you're missing the [2.112.91] portion in your readout!

Yes, I'm missing it. That's my concern, does anyone know what that means?

Just to be clear, mine literally shows 0.0: I didn't write that in like an X.X: placeholder if that makes sense.

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[TaxmanHog]

Yes, I'm missing it. That's my concern, does anyone know what that means?

Just to be clear, mine literally shows 0.0: I didn't write that in like an X.X: placeholder if that makes sense.

I haven't seen anything which documents what the codes mean.

 

[ExCivilian]

Am I on the latest version?

The triangle has been showing since the last time we were talking about this a few months ago I think it's been there since I've it (a whole year).

 

[TaxmanHog]

Am I on the latest version?

The triangle has been showing since the last time we were talking about this a few months ago I think it's been there since I've it (a whole year).

That would be the current version, it's what I have.
Odd that the triangle hasn't dropped off by now, when I last updated, it lingered for a period of time.
Try shutting down the EVSE at the circuit breaker for 5 minutes, then restart.

 

[ExCivilian]

Odd that the triangle hasn't dropped off by now, when I last updated, it lingered for a period of time.
Try shutting down the EVSE at the circuit breaker for 5 minutes, then restart.

I've tried powering it off at the breaker at least once a month since I've had it over the past year it's never changed anything in regards to the triangle.

I have the second one setup at a different house and it shows the correct version number (same number but with 2.112.91 instead of 0.0). The only problem there is whenever I look at them via Ford Pass one of the selection squares is blank and then I have to go through the FCSP app to reconnect it to Ford Pass and then I can see everything...then when I close everything and come back it's blank again.

Hard to explain but it looks like this:

I can't click on that white box, either. I have to go back through the FCSP app and reconnect it to Ford Pass each time. After the initial connection it is all prefilled and just takes a few seconds hahaha.

 

[TaxmanHog]

I've tried powering it off at the breaker at least once a month since I've had it over the past year it's never changed anything in regards to the triangle.

I have the second one setup at a different house and it shows the correct version number (same number but with 2.112.91 instead of 0.0). The only problem there is whenever I look at them via Ford Pass one of the selection squares is blank and then I have to go through the FCSP app to reconnect it to Ford Pass and then I can see everything...then when I close everything and come back it's blank again.

Hard to explain but it looks like this:
View attachment 76446

I can't click on that white box, either. I have to go back through the FCSP app and reconnect it to Ford Pass each time. After the initial connection it is all prefilled and just takes a few seconds hahaha.

Weird, unfortunately I and most of use don't have multiple FCSP associated to our trucks, can't help debug what is going on with the above.

To clarify though , the orange triangle is what I'm referring to near the version number.

 

[ExCivilian]

Yeah, I've always had that orange triangle no matter how many times I've flipped the breaker off, or how long I've had it off, or what version it's on. I'll call Ford up next month when I go back out to our desert home. I'm really curious about the 0.0 prefix given the one I just installed has the full correct string.

I just hooked up the second one today a few hours ago so that's not related to my issues (and that red triangle is just because I'm not at the location so it's lost connection) but if anyone has a second one and has some ideas I'm all ears.

 

[Maquis]

Yeah, I've always had that orange triangle no matter how many times I've flipped the breaker off, or how long I've had it off, or what version it's on. I'll call Ford up next month when I go back out to our desert home. I'm really curious about the 0.0 prefix given the one I just installed has the full correct string.

I just hooked up the second one today a few hours ago so that's not related to my issues (and that red triangle is just because I'm not at the location so it's lost connection) but if anyone has a second one and has some ideas I'm all ears.

There are 2 different red triangles being bantered about here. Yours indicates no connectivity. The one in Taxman’s post is for “Update pending.”

 

[ExCivilian]

There are 2 different red triangles being bantered about here. Yours indicates no connectivity. The one in Taxman’s post is for “Update pending.”

Yes, I have both the orange triangle that indicates update pending on my old FCSP even though it's on the most current version. The red triangle is just alerting me that I've lost connection (because I'm at a different residence). I edited the photo so there is less confusion.

The reason I posted that picture was because of the white rectangle that has nothing in it, which is supposed to be the second charger I just hooked up today.

Two sepate issues:
1. My Fordpass shows 0.0:2.149:1.32:1.53:0.62 and FCSP app shows 0.0:2.149:1.32:0.62:1.53 with an orange triangle for my first FCSP.

2. My Fordpass has a blank entry for my second FCSP. If I go through the FCSP app and "connect" it to Ford Pass I can go into settings and see 2.112.91:2.149:1.32:1.53:0.62 so it seems like the orange triangle may be related to the 0.0: in the first FCSP.

I deleted both charge stations and started over and now I'm left with this:

How fun! I'm going to have to call Ford in the morning.

 

[TaxmanHog]

This morning my FCSP was showing the normal standby mode (solid blue light bar) after finishing the morning charge and powered remote start. Unplugged the truck, heading out for breakfast & coffee.

I checked on the FP app as to the status of the FCSP via ACCOUNT / Charge Station, after loading, it showed the normal graphic of the FCSP but the animated blue lamp was pulsing just like it should while charging or energizing the truck when plugged in. It also showed "Charging" as the status condition, obviously it wasn't because I was 2 miles from the house.

Later it stopped responding at all via the Fordpass app, after clicking the tile the sub-app would not load the status condition of the FCSP.

When we got home, I checked the online network, it was visible, I could log into it and noticed that the software version appeared to by in a mid state of change, we've seen this in the past... partial data for the current version.

This has happened in the past on my and other FCSP's, subsequently it repopulates with either a newer version or the same version as previously listed.

I've power cycled the FCSP, confirmed that it's still visible on my local network via the FCSP Setup app, but still the unit is not talking to the Ford cloud, I suspect back room operations are the issue, maybe an afternoon boot might be in order at headquarters @Ford Motor Company .

 

[Ffxdude]

This morning my FCSP was showing the normal standby mode (solid blue light bar) after finishing the morning charge and powered remote start. Unplugged the truck, heading out for breakfast & coffee.

I checked on the FP app as to the status of the FCSP via ACCOUNT / Charge Station, after loading, it showed the normal graphic of the FCSP but the animated blue lamp was pulsing just like it should while charging or energizing the truck when plugged in. It also showed "Charging" as the status condition, obviously it wasn't because I was 2 miles from the house.

Later it stopped responding at all via the Fordpass app, after clicking the tile the sub-app would not load the status condition of the FCSP.

When we got home, I checked the online network, it was visible, I could log into it and noticed that the software version appeared to by in a mid state of change, we've seen this in the past... partial data for the current version.

This has happened in the past on my and other FCSP's, subsequently it repopulates with either a newer version or the same version as previously listed.

I've power cycled the FCSP, confirmed that it's still visible on my local network via the FCSP Setup app, but still the unit is not talking to the Ford cloud, I suspect back room operations are the issue, maybe an afternoon boot might be in order at headquarters @Ford Motor Company .

Yep. Blank screen over here too. Maybe it's a new feature - sketch your own charge rate?

 

[sfringer]

Yep. Blank screen over here too. Maybe it's a new feature - sketch your own charge rate?

I see the same. Just getting around to checking on things after the mobile tech left from handling the 23B70 CSP.

 

[Labs4Lightning]

This morning my FCSP was showing the normal standby mode (solid blue light bar) after finishing the morning charge and powered remote start. Unplugged the truck, heading out for breakfast & coffee.

I checked on the FP app as to the status of the FCSP via ACCOUNT / Charge Station, after loading, it showed the normal graphic of the FCSP but the animated blue lamp was pulsing just like it should while charging or energizing the truck when plugged in. It also showed "Charging" as the status condition, obviously it wasn't because I was 2 miles from the house.

Later it stopped responding at all via the Fordpass app, after clicking the tile the sub-app would not load the status condition of the FCSP.

When we got home, I checked the online network, it was visible, I could log into it and noticed that the software version appeared to by in a mid state of change, we've seen this in the past... partial data for the current version.

This has happened in the past on my and other FCSP's, subsequently it repopulates with either a newer version or the same version as previously listed.

I've power cycled the FCSP, confirmed that it's still visible on my local network via the FCSP Setup app, but still the unit is not talking to the Ford cloud, I suspect back room operations are the issue, maybe an afternoon boot might be in order at headquarters @Ford Motor Company .

Mine lost connection with app this afternoon when I checked,
‘was working/connected last night

glad you posted - I’d be out there wasting my time trying to get it to connect.

 

[TaxmanHog]

We're back online, pending update?

 

[Labs4Lightning]

We're back online, pending update?

@TaxmanHog
N,
have you ever seen your version with all those .0.0.0 ?

mine is back up too.
no update pending

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